Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place. Maintain an in depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations. Direct large scale IT projects and implementations, serving as a resource for Customer Service leadership

Become an expert in a given product category. Research and source new products from domestic and international vendors. Visit vendors and attend product tradeshows to increase knowledge of manufacturing processes and market trends. Provide product recommendations after reviewing competitors' offerings, customer comments, and market trends. Participate in vendor meetings a

Analyze and develop solutions addressing customer Electronic Data Interchange (EDI) and punchout catalog needs. Qualify, develop and implement EDI and punchout catalog partnerships with Uline's customers. Serve as liaison between Uline's eCommerce, Sales and IT teams and our customers. Assist with testing new EDI and punchout catalog implementations and troubleshooting is

Own and manage the CMDB, ensuring data accuracy and currency. Drive best practices and optimize procedures for updating CI data. Develop and communicate the SACM Roadmap and initiate projects to achieve goals. Establish and implement Configuration and Asset Management systems, standards and policies. Develop standards for unique identification of object types, environment

Investigate and interpret data using tools like Excel, transforming numbers and research into insightful stories. Curate market research to distill complex information into easy to digest executive summaries, visual aids and presentations. Collaborate with business units to understand their challenges and recommend solutions to senior management. Give presentations about

Review data using SQL to identify insights and provide recommendations to support the Merchandising team and improve business decisions. Develop and manage Power BI dashboards and Excel reports to support Merchandising and special projects. Guide and support key Merchandising projects, collaborating with other departments to achieve successful outcomes. Communicate with k

Establish and implement product quality standards and review processes across North America to ensure all products adhere to Uline's quality standards. Analyze customer comments and product returns to identify trends. Collaborate with product managers, purchasing vendors and warehouse team to identify and resolve quality concerns. Work with the quality control team on ret

Review and maintain supply chain statistical forecast models at the item, region and aggregate level within assigned categories. Utilize demand planning tools and software to review historical sales trends, research demand drivers, tune forecast models and evaluate forecast results. Collaborate and utilize "like item" demand history to develop new item forecasts. Drive th

Proof all print and web materials for proper spelling, punctuation and color accuracy. This includes catalogs, pamphlets, stuffers, advertising and promotional material, as well as our website. Learn catalog scheduling, trafficking with fast deadlines and managing our marketing mail plan materials. Independently ensure projects remain on schedule from start to finish. Wor

Analyze sales tax exemption certificates for accuracy. Contact customers if documentation is missing or incomplete. Apply approved sales tax exemption certificates to customer files. Minimum Requirements High school diploma or equivalent. Pursuing Bachelor's degree in Finance or Accounting preferred. Great customer service, communication and multi tasking skills. Work up

Maintain Uline's beautiful grounds, including mowing, weeding, fertilizing, pruning, watering, pest and disease control as well as trash and debris removal. Plant various landscaping materials such as perennials, grass, annual flowers, trees, shrubs, etc. Remove snow and ice from walkways and parking areas during inclement weather. Inspect and ensure landscape equipment i

Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members and provide feedback. Audit department processes and identify areas for improvement. Assist in the recruiting process to fi

Review operational data to make informed recommendations aimed at improving Uline's international business operations for Canada and Mexico. Create, manage and publish daily, weekly, monthly and annual reporting analysis that monitors international operations and maintain them in a database. Write succinct memos including data analysis and reporting metrics with improveme

Art direct visual content for Uline's catalog and one of the largest ecommerce websites in the U.S. Partner with Product Managers to understand project request goals and gather samples for photography. Create, submit and route photography requests and bring them to life in collaboration with the Photo Studio team on set. Manage Image Project Coordinators and their project

Become an expert in a given product category. Research and source new products from domestic and international vendors. Visit vendors and attend product tradeshows to increase knowledge of manufacturing processes and market trends. Provide product recommendations after reviewing competitors' offerings, customer comments, and market trends. Participate in vendor meetings a